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Terms & Conditions

1. Dealer / Reseller prices will be honored for all manufacturers, dealers, radio service shops, SMR system operators, government agencies, and public utilities who install and service their own radio communications equipment.
2. All prices are in U.S. Dollars, F.O.B. National City, California, USA.
3. Discounts apply on a line item basis. ie orders for different items may not be combined for a greater discount.
4. Claims for shortages, erroneous charges, or price corrections must be presented within 10 days from the date of invoice. Freight damage claims should be filed with the delivering carrier within seven days.
5. Returns for any reason must be authorized by factory personnel prior to returning the merchandise. Goods being returned to stock will be charged a minimum of 10% restocking fee.
6. Prices, specifications, and descriptions are subject to change without notice.

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Warranty Policy

• All Smartrunk products are guaranteed to meet or exceed published performance specifications and are warranted against defects in material and workmanship for a period of two (2) years from date of purchase. Third party equipment such as radios, power supplies, antennas, etc. carry the factory warranty of their respective manufacturers.
• All warranty repairs must be performed at the SmarTrunk factory in National City, California, or other factory authorized repair depot. Any unauthorized repair attempt by the customer, alteration or modification of the equipment, damage by external sources, or removal or alteration of the serial number label or date code, will void the warranty. Specifically excluded from this warranty are batteries, fuses, lamps, and damage caused by lightning, power surges, or mechanical abuse.

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Repairs must be shipped freight prepaid to:

SmarTrunk Systems, Inc.
Repair Dept.
401 W. 35th St., Bldg B
National City, CA 91950-7909
techsupport@smartrunk.com